In two situations, Import Tax is not charged:

    • Exemption established by law:
      • Books,
      • Magazines (and other periodical publications) and
      • Medicines.
        • Purchases by individuals of up to US$10,000 are exempt,
        • Product released only if it meets the standards of the National Health Surveillance Agency (Anvisa).
    • Exemption for orders up to US$50:
      • Granted if the shipment occurs between two individuals, without commercial purposes.


    Currently, imports by individuals cannot exceed US$3,000 per operation.

    • Up to $500
      • Import tax - 60% of the purchase value, which includes:
        • the total value of the products purchased;
        • shipping fees;
        • safe.
    • From US$500 to US$3 thousand
      • Import Tax - 60% of the purchase value, which includes:
        • the total value of the products purchased;
        • shipping fees;
        • safe.
        • Tax on the Circulation of Goods and Services (ICMS), administered by the states,
        • Customs clearance fee of R$150.
      • Over US$3 thousand
        • Purchase will be considered a legal entity.
        • Each product is charged according to Import Tax
        • Added other taxes such as
          • Tax on Industrialized Products (IPI),
          • Social Integration Program (PIS) and
          • Contribution to Social Security Financing (Cofins).

      Other Countries

      Each country has its own import rules and guidelines. Graviola Shop ships its merchandise to 204 countries via DDP with DHL. This means that all customs clearance is done by us.

      Before making your purchase, find out about:

      • Maximum value allowed per import
      • Tax-free
      • Prohibited Products
      • Other factors not considered above.
      Graviola Shop will be at your disposal to assist in each case, however we are not responsible for erroneous information provided by third parties.

      Common questions

      I didn't find the product I wanted. What do I do?

      Click here and tell us which product you are looking for. We will register it for you on our website and inform you as soon as it is available. This way you can enjoy full guarantee, security and ease of import. If the product is not permitted for shipping, we will send you a message.

      What is Glinpay?

      Glinpay is our payments partner. If you select Glinpay for payment, we will send a link to your email or phone. With this link, you can make payment via bank slip, PIX, or any national credit card, in up to 12 installments (on the card) paying only 0.38% IOF, and the commercial dollar exchange rate - which is lower than the tourist dollar , used for international card brands.

      How do I pay with Elo?

      Just select Glinpay at checkout, and we will send you a link, and you can use the Elo card, or any other national card.

      Is it worth it with such a high dollar?

      Even though the dollar is high, it's worth it because the price difference between Brazil and the USA is very big. Even paying tax and shipping, the price is still lower than buying in Brazil.

      What taxes will I have to pay?

      For imports by individuals, using their CPF, the import corresponds to 60% of the purchase value + shipping. ICMS is also charged according to the state you are in Brazil.

      Our service includes the payment of all taxes at the time of purchase, so you don't need to worry about declarations to the IRS, and you will receive your product at home, without any headaches.

      What are my shipping options?

      With Graviola Shop your shipping options are:

      USPS Priority International Parcel

      UPS Worldwide Expedited Order

      UPS Worldwide Economy Order

      USPS Priority International Express Parcel

      DHL Worldwide Express Parcel

      What happens if I don't receive my purchase? Or if it arrives damaged?

      Graviola Shop is insured by Liberty Mutual Seguros. Any problem that happens with the merchandise, we will cover the amount paid.